RINALDI, Rinaldi. Dampak Kualitas Layanan dan Persepsi Harga Terhadap Kepuasan dan Loyalitas serta Peran Moderasi Gender (Studi Kasus Pada Nasabah Bank BRI di Yogyakarta). Journal Competency of Business, [S. l.], v. 5, n. 02, p. 142–154, 2022. DOI: 10.47200/jcob.v5i02.1099. Disponível em: https://jurnal.ucy.ac.id/index.php/JCoB/article/view/1099. Acesso em: 23 nov. 2024.