WihastoH. and WidiastutiN. 2019. DETERMINAN NILAI PELANGGAN & IMPLIKASINYA TERHADAP LOYALITAS KONSUMEN DI BANK SYARIAH WILAYAH DKI JAKARTA. Journal Competency of Business. 3, 2 (Dec. 2019), 144-165. DOI:https://doi.org/10.47200/jcob.v3i2.675.